upillar.com Frequently Asked Questions


How do I post a free ad?
How much does a listing cost?
How much do upgrades cost?
Can I apply upgrades from one listing to another?
Can I edit upgraded listings?
How can I edit my listing?
How soon does my listing expire?
Do I need to renew my listing once it is about to expire?
Can I renew an upgraded listing?
Can I reactivate an expired listing so I do not have recreate it?
Can I reactivate an upgraded listing once it has been marked as sold or expired?
How do I delete my listing?
How often can I post listings?
How can I post anonymously and still receive responses from interested buyers?
Can I add a picture to my listing?
Can I add HTML tags or URLs in my listing?
What kinds of listings or content are prohibited?
Is my listing nationwide, or only viewable in my local community?
I am not interested in a listing, but would like to comment. Can I?
  I saw this awesome listing months ago and would like to see it again. Is that possible?
Do you offer solutions for storefronts?
Are storefront accounts different than private user accounts?
How much do storefronts cost?
There is only one type of account available on upillar.com. How do I set up a storefront?
I have not received the email to verify my email address. What should I do?
How can I retrieve or reset my password? What can I do if I feel like my account has been accessed without my permission?
I listed my item for sale, but do not see it in the search results. Is something wrong?
What are your Terms of use?
What is your Privacy policy?
What should I do if someone harasses me by posting a prank listing about me?
What recourse is there for a transaction gone wrong or a person/post that is not being honest?
Where can I advertise my business services on upillar.com?
Can I post ads on upillar.com as part of a for-profit web operation?
Can I put a link in my for sale or tickets available posting to an auction site like ebay?
Can I scalp my tickets and other hot items (e.g. PS3 or iphone) on upillar.com?
Can I accept payments on upillar.com? Does upillar.com offer payment solutions that may be integrated into each listing?

How do I post a free ad?

First you will need to create an account. Second, click the "Create an Ad" button at the top of the header bar on every page. You will then be able to choose a category in the next step.

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How much does a listing cost?

All Listings are 100% free. However, paid upgrades are available for all listings. These upgrades allow users to gain more exposure for their listings than normal and help sell their items faster. All normal listings are 100% free and will continue to be free on upillar.com. Even job listings are free!

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How much do upgrades cost?

Here is the cost breakdown of upgrades available on upillar.com:

Bold-$5.00
Border-$5.00
Highlight-$5.00
or all 3 for $10.00
Homepage Featured-$50.00



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Can I apply upgrades from one listing to another listing?

No. Once you apply an upgrade to a listing, you cannot use that upgrade for a different listing. You are not able to change the title or category applied to the listing unless you contact support. Why do we not allow you to edit upgraded listings' categories? To prevent users from using that same upgraded listing over and over again for new items they are selling without paying for the upgrades.

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Can I edit upgraded listings?

Yes, you can edit Featured Listings at any time, and as many times as you would like. Featured listings are only valid for 90 days.

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How can I edit my listing?

Once you have logged in, go to your inventory tab under “my upillar” In this section, you will be able to edit your listing. The second way to edit your listing is to find it. Then once you are viewing your listing, you will see an “Edit listing” button. Just click on that button.

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How soon will my listing expire?

You can list your item up 90 days. Once your item is about to expire, we will email you and ask you to either renew the listing, or delete it. If you sell your item, we suggest you log in and delete that item so you don't receive phone calls or emails regarding that item anymore.

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Do I need to renew my listing once it is about to expire?

Yes. You will need to renew your listing. You can do this through a link that is sent to your email 10 days before it expires, or you may log into upillar.com and renew the listings in “my upillar”

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Can I renew an upgraded listing?

Upgraded listings are only active for 90 days. If you wish to continue advertising that item after 90 days, you can do so, but you will be required to pay the upgraded fee to renew the listing. If you wish to relist the item, but don't want to pay for the upgrades again, you can choose to remove the upgrades and your item will renew without the upgraded status for free.

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Can I activate an expired listing so I do not have to recreate it?

Yes. Log into “my upillar”, click on the drop down on your dashboard and choose “inactive” . This will display all your previous listings. At that point, just edit it, and it will become active once you have gone through all the steps again. Remember that the photos may need to be re-uploaded if they are missing due to archiving.

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Can I reactivate an upgraded listing once it has been marked as sold or expired?

Yes. But you will have to pay for the upgrades again or choose new upgrades. If you choose no upgrades, your listing will be free and no upgrades will be applied to it.

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How do I delete my listing?

You can either delete your listing from your dashboard in “my upillar” or you may go to the listing and click on the link “delete” . Once your listing has been deleted, you will have to edit that listing if you ever choose to repost the listing. All the information will be saved, but if you had upgrades applied to that listing, they will be lost. So, be careful when deleting listings. They can’t be refunded.

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How often can I post listings?

Upillar.com loves listings! You may put as many listings as you choose.

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How can I post anonymously and still receive responses from interested buyers?

We require you to fill out all your contact information to make sure you are not a fraudulent customer on our website. But, when you create a listing, you will have the ability to choose what content you want displayed to the public. If you choose not to have any contact information, other users can contact you via upillar messaging without any private data being shared.

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Can I add a picture to my listing?

Yes. We allow up to 45 pictures at no cost!

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Can I add HTML tags or URL’s to my listings?

Yes. You can add HTML on your listings. It is a bit complicated, but we do allow HTML within the description section.

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What kinds of listings or content are prohibited?

Offensive material will not be tolerated on upillar.com. Personal ads for hire are not permitted. We reserve the right to delete questionable listings without notice and at any time. In the event of repeated abuse, your account will be permanently deleted and you will be banned from upillar.com.

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Is my listing nationwide, or only viewable to the local community?

Your listings are posted nationwide. Please keep in mind that individuals can narrow by zip code, city, state, and many other methods, so your listings may not appear in all search results.

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I am not interested in a listing, but would like to comment, may I?

You must be logged in to add comments or email the other users. If you are a registered user and are signed in, you may ask the seller a question at any time. Please keep the comments positive. Nobody likes to receive negative comments.

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I saw this awesome listing months ago and would like to see it again. Is that possible?

Most likely not. If there is a special reason for it, we may help and provide that listing for you. If you see a listing you like, make sure you add it to your favorites for easy access in the future.

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Do you offer solutions for storefronts?

Yes. You can create a storefront by adding it to any private account.

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Are storefront accounts different than private user accounts?

Yes. There are quite a few differences in storefront accounts. (Private users do not have any of these features)
  • Your storefront account will be posted on a upillar storefronts list, that will be viewable and searchable by all other users.
  • All of your listings will have a "see sellers other inventory" link for users to click and see your full inventory.
  • You will have the option to upload a storefront banner and logo that will be viewable on all of your listings and on your general storefront profile. (This makes your storefront appear very nice.)
  • You will be abel to choose a permalink, which is a custom URL that will allow customers to bookmark your store and share the address for easy access. (Once that is set, you cannot change it without contacting customer support.)
  • You can upload photos of your storefront.
  • Give customers an option to see photos of your facility.


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How much do storefronts cost?

As of now, all storefronts are completely free. You will not be charged for having a storefront associated with your account. In the future, we may charge for the storefronts, but we will make sure to give everyone ample time to continue or discontinue the use of their storefront before any such changes are made.

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There is only one type of account on upillar.com (Private Account), how do I set up a storefront?

Storefronts belong to private accounts, so you must create a private account first. Once you have created your account, you will be able to add a storefront to your account. The storefront link is located in your myupillar. Once you have set up your storefront, you may switch back and forth between your private account and your storefront by hovering over your name at the top right hand side of the screen.

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I have not received a confirmation email to verify my email address, what should I do?

If your account has not been verified and you try to log in, the system will automatically regenerate that link for you again. Please check your spam box. Usually it is located in there if it does not show up. We send them out within a few minutes of you signing up. If you still have problems, email our support staff on the contact us page located at the bottom of the website.

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How can I retrieve or reset my password? What can I do if I feel like my account has been accessed without my permission?

If your account has been accessed without your permission please Contact Us immediately. We will reset your account and help you prevent this in the future with some tips. You can retrieve your password at the sign up now page. Click on “forgot my password” link below the sign in box on the left hand side of the page.

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I listed my item for sale, but do not see it show up in search results. Is something wrong?

It may take up to 24 hours for listings to appear in search results due to caching. This caching allows our site to operate faster and is reset every 24 hours. So please check back and if you still don’t see it, contact us at (435)652-0827

You must also be logged out to do a keyword search for your own items.

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Terms of Use



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Privacy Policy



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What can I do if someone harasses me by posting a prank listing about me?

Please email us at abuse@upillar.com immediately. Or you may call us at (435) 652-0827. Have all the information of the listing available when calling. We cooperate 100% with all law enforcement on these issues. Do not hesitate to call us so together we can keep these kinds of people off of our website.

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What recourse is there for a transaction gone wrong, or a person that is not being honest?

Please have all the information ready when calling us. We want to help in any way we can. We will provide any and all information to the law enforcement to help in their case.

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Where can I advertise my business services on upillar.com?

Under the category Services/Yellow Pages

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Can I post ads on upillar.com as part of a for-profit web operation?

If you are an online agent or company selling items for others, you are forbidden to list on upillar.com without prior consent. You may sell your own goods, but are not permitted to sell other people’s items for profit on our website.

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Can I put a link in my for sale or tickets available posting to an auction site like ebay?

As long as it pertains to the listing and is not derogatory, then we don’t mind.

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Can I scalp my tickets and other hot items (e.g. PS3 or iPhone) on upillar.com?

You can sell anything you want on upillar.com but illegal activities are not permitted.

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Can I accept payments on upillar.com? Does upillar.com offer payment solutions that may be integrated into each listing?

Not quite yet. Soon we will be offering this feature to all storefronts and private user accounts. We are very excited about this and have teamed up with Propay to offer these solutions. You should see this feature available soon. Make sure you have liked our facebook page so you can keep up to date with our latest features.

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